So that we can provide you with a high-standard of on-going support, all support requests, bugs and queries are managed centrally in the Learnosity customer support system.
The benefits of using the support system are easy tracking of your open issues and visibility of updates. As a user, you are able to view all tickets raised by your organisation and you will be able to see tickets raised by your colleagues, providing greater visibility of issue status across your team.
As the system is centralized, it means we can provide you with round the clock support as any one of our support teams across our Dublin, Sydney and New York offices can assist with your request.
To help you get started, we have created some useful links on how to use the system: