Raising a ticket is very straight-forward.
The more detailed the request the quicker we can attend to your request. Therefore, all tickets should include:
- Request type (click here for more information)
- Summary of the Issue
- Detailed description of the request. (When raising a bug please also include steps to replicate, item references if applicable, expected behaviour and current behaviour)
- Due Date. This is an optional field and should be used where the request is of a time sensitive nature.
Then simply hit submit and wait for one of our support engineers to help with your request.